In Benelux, only half of organisations have a defined unified communications and collaboration strategy.
Furthermore, a worrying 43% of Benelux organisations stated they have no plans to create a formal strategy.
Well above the global average, one in five organisations believe that consumerisation of IT is a critical factor in formulation of their collaboration approaches.
The top three trends affecting organisation’s Collaboration strategy are:
Move Collaboration to the cloud
Adopt Collaboration "as a service" (web-based apps in a subscription model)
Accommodate increased use of mobile devices
The most popular measures of success of Collaboration deployments are:
Employee productivity data
Successful technical implementation
User uptake data
The most popular goals of collaboration strategy are:
Improve individual employee productivity
Improve teamwork among employees
The following have sole or lead roles in collaboration strategy:
IT Directors mainly responsible for communications technology
General manager or business unity executive
Think internal communications are effective for ensuring employees benefit from Collaboration technology
of decisions to implement and use Collaboration technology within your department are made without the inclusion of the IT department