Connected Enterprise Report 2016



In Benelux, only half of organisations have a defined unified communications and collaboration strategy.

Furthermore, a worrying 43% of Benelux organisations stated they have no plans to create a formal strategy.

Well above the global average, one in five organisations believe that consumerisation of IT is a critical factor in formulation of their collaboration approaches.

The top three trends affecting organisation’s Collaboration strategy are:

Move Collaboration to the cloud
Adopt Collaboration as a service
Accommodate increased use of mobile devices

The most popular measures of success of Collaboration deployments are:

Employee productivity data
Successful technical implementation
faster time to market for new products

The most popular goals of collaboration strategy are:

Improve individual employee productivity
Improve individual employee productivity
Improve sales revenue

The following have sole or lead roles in collaboration strategy:




IT Directors mainly responsible for communications technology


General manager or business unity executive


Think internal communications are effective for ensuring employees benefit from Collaboration technology


of decisions to implement and use Collaboration technology within your department are made without the inclusion of the IT department


thinks their business unit/division adopts consumer-grade collaboration apps independently of IT and without IT’s explicit approval, because end users need to communicate/collaborate with customers, partners, and others outside our company, and apps provided by IT are for internal employees only