Connected Enterprise Report 2016

Benelux

BeneluxBenelux

In Benelux, only half of organisations have a defined unified communications and collaboration strategy.

Furthermore, a worrying 43% of Benelux organisations stated they have no plans to create a formal strategy.

Well above the global average, one in five organisations believe that consumerisation of IT is a critical factor in formulation of their collaboration approaches.

The top three trends affecting organisation’s Collaboration strategy are:

Move Collaboration to the cloud
Adopt Collaboration as a service
Accommodate increased use of mobile devices

The most popular measures of success of Collaboration deployments are:

Employee productivity data
Successful technical implementation
faster time to market for new products

The most popular goals of collaboration strategy are:

Improve individual employee productivity
Improve individual employee productivity
Improve sales revenue

The following have sole or lead roles in collaboration strategy:

60%

CIO

37%

IT Directors mainly responsible for communications technology

31%

General manager or business unity executive


80%

Think internal communications are effective for ensuring employees benefit from Collaboration technology

53%

of decisions to implement and use Collaboration technology within your department are made without the inclusion of the IT department

80%

thinks their business unit/division adopts consumer-grade collaboration apps independently of IT and without IT’s explicit approval, because end users need to communicate/collaborate with customers, partners, and others outside our company, and apps provided by IT are for internal employees only