Connected Enterprise Report 2016


Australia  Australia

Over a third of Australian organisations believe that the majority of their employees are regularly using consumer-grade messaging tools, and just under a third believe that desktop videoconferencing is being used by most of their employees.

This level of adoption is significantly higher in Australia than other markets.

The top three trends affecting organisation’s Collaboration strategy are:

Accommodate BYOD
Adopt Collaboration as a service
Adopt Collaboration as a service

The most popular measures of success of Collaboration deployments are:

Cost saving data
User uptake data
Customer interviews/feedback

The most popular goals of collaboration strategy are:

Improve individual employee productivity
Improve teamwork among employees
Improve sales revenue

The following have sole or lead roles in collaboration strategy:




IT Directors mainly responsible for communications technology


General manager or business unity executive


Think internal communications are effective for ensuring employees benefit from Collaboration technology


of decisions to implement and use Collaboration technology within your department are made without the inclusion of the IT department


thinks their business unit/division adopts consumer-grade collaboration apps independently of IT and without IT’s explicit approval, because end users need to communicate/collaborate with customers, partners, and others outside our company, and apps provided by IT are for internal employees only