Connected Enterprise Report 2016


Canada  Canada

A fifth of all lines of business in Canada say their employees work away from the office all the time. By contrast, only 4% of organisations worldwide say the same.

Canadian organisations are adopting cloud-based telephony more aggressively than enterprises elsewhere in the world.

The top three trends affecting organisation’s Collaboration strategy are:

Accommodate BYOD
Embrace consumerization of IT for Collaboration apps
Accommodate increased use of mobile devices

The most popular measures of success of Collaboration deployments are:

Successful technical implementation
Cost saving data

The most popular goals of collaboration strategy are:

Accelerate decision making
Improve sales revenue
Reduce business expenses (for example, by reducing travel)

The following have sole or lead roles in collaboration strategy:




IT Directors mainly responsible for communications technology


General manager or business unity executive


Think internal communications are effective for ensuring employees benefit from Collaboration technology


of decisions to implement and use Collaboration technology within your department are made without the inclusion of the IT department


thinks their business unit/division adopts consumer-grade collaboration apps independently of IT and without IT’s explicit approval, because end users need to communicate/collaborate with customers, partners, and others outside our company, and apps provided by IT are for internal employees only