Connected Enterprise Report 2016

Hong Kong

Hong Kong  Hong Kong

Hong Kong organisations are leveraging collaboration to support geographical expansion – doubling the global average.

One in five Hong Kong organisations identified Bring Your Own Device (BYOD) as a significant trend affecting their collaboration strategy, compared to just 8% globally.

The top three trends affecting organisation’s Collaboration strategy are:

Adopt Collaboration “as a service” (web-based apps in a subscription model)
Accommodate BYOD
Embrace enterprise social

The most popular measures of success of Collaboration deployments are:

Successful technical implementation
Staff interviews/feedback
Customer interviews/feedback

The most popular goals of collaboration strategy are:

Improve individual employee productivity
Improve sales revenue
Improve teamwork among employees

The following have sole or lead roles in collaboration strategy:

42%

CIO

34%

IT Directors mainly responsible for communications technology

20%

General manager or business unity executive


90%

Think internal communications are effective for ensuring employees benefit from Collaboration technology

73%

of decisions to implement and use Collaboration technology within your department are made without the inclusion of the IT department

73%

thinks their business unit/division adopts consumer-grade collaboration apps independently of IT and without IT’s explicit approval, because end users need to communicate/collaborate with customers, partners, and others outside our company, and apps provided by IT are for internal employees only