Connected Enterprise Report 2016

Mexico

Mexico  Mexico

Nearly one in five Mexican IT departments say that lines of business actually have the main say in the selection and purchasing of collaboration tools, compared with just 1% of IT departments globally.

One in five Mexican organisations expect their collaboration technology will support further expansion abroad – whilst only 5% of global enterprises ranked this as a key objective of their collaboration strategy.

The top three trends affecting organisation’s Collaboration strategy are:

Accommodate BYOD
Make video communication pervasive
Reduce reliance on email

The most popular measures of success of Collaboration deployments are:

Cost saving data
faster time to market for new products
Successful technical implementation

The most popular goals of collaboration strategy are:

Enable local or regional/global expansion of operations
Improve individual employee productivity
Reduce business expenses (for example, by reducing travel)

The following have sole or lead roles in collaboration strategy:

54%

CIO

31%

IT Directors mainly responsible for communications technology

21%

General manager or business unity executive


90%

Think internal communications are effective for ensuring employees benefit from Collaboration technology

60%

of decisions to implement and use Collaboration technology within your department are made without the inclusion of the IT department

80%

thinks their business unit/division adopts consumer-grade collaboration apps independently of IT and without IT’s explicit approval, because end users need to communicate/collaborate with customers, partners, and others outside our company, and apps provided by IT are for internal employees only