Connected Enterprise Report 2016


Singapore  Singapore

70% of organisations in Singapore believe that consumer-grade collaboration tools meet their needs better. This is much higher than the global average.

Singapore organisations believe that one of the most effective ways of ensuring a successful collaboration implementation is to have a strong internal communications policy to ensure that users are aware of the technology.

The top three trends affecting organisation’s Collaboration strategy are:

Accommodate BYOD
Make video communication pervasive
Embrace enterprise social

The most popular measures of success of Collaboration deployments are:

Cost saving data
Customer interviews/feedback
Successful technical implementation

The most popular goals of collaboration strategy are:

Improve individual employee productivity
Improve collaboration experience for employees using mobile devices
Improve teamwork among employees

The following have sole or lead roles in collaboration strategy:




IT Directors mainly responsible for communications technology


General manager or business unity executive


Think internal communications are effective for ensuring employees benefit from Collaboration technology


of decisions to implement and use Collaboration technology within your department are made without the inclusion of the IT department


thinks their business unit/division adopts consumer-grade collaboration apps independently of IT and without IT’s explicit approval, because end users need to communicate/collaborate with customers, partners, and others outside our company, and apps provided by IT are for internal employees only