Connected Enterprise Report 2016

Singapore

Singapore  Singapore

70% of organisations in Singapore believe that consumer-grade collaboration tools meet their needs better. This is much higher than the global average.

Singapore organisations believe that one of the most effective ways of ensuring a successful collaboration implementation is to have a strong internal communications policy to ensure that users are aware of the technology.

The top three trends affecting organisation’s Collaboration strategy are:

Accommodate BYOD
Make video communication pervasive
Embrace enterprise social

The most popular measures of success of Collaboration deployments are:

Cost saving data
Customer interviews/feedback
Successful technical implementation

The most popular goals of collaboration strategy are:

Improve individual employee productivity
Improve collaboration experience for employees using mobile devices
Improve teamwork among employees

The following have sole or lead roles in collaboration strategy:

23%

CIO

64%

IT Directors mainly responsible for communications technology

18%

General manager or business unity executive


87%

Think internal communications are effective for ensuring employees benefit from Collaboration technology

47%

of decisions to implement and use Collaboration technology within your department are made without the inclusion of the IT department

73%

thinks their business unit/division adopts consumer-grade collaboration apps independently of IT and without IT’s explicit approval, because end users need to communicate/collaborate with customers, partners, and others outside our company, and apps provided by IT are for internal employees only