Connected Enterprise Report 2016

South Africa

South Africa  South Africa

South African organisations are adopting cloud and web-based collaboration services at a faster pace than enterprises elsewhere in the world.

In comparison with their global peers, more South African organisations believe that supporting remote workers is one of their priorities of a collaboration strategy.

The top three trends affecting organisation’s Collaboration strategy are:

Accommodate increased use of mobile devices
Make video communication pervasive
Embrace consumerization of IT for Collaboration apps

The most popular measures of success of Collaboration deployments are:

Successful technical implementation
faster time to market for new products
Cost saving data

The most popular goals of collaboration strategy are:

Improve individual employee productivity
Make business processes more efficient
Reduce business expenses (for example, by reducing travel)

The following have sole or lead roles in collaboration strategy:

50%

CIO

46%

IT Directors mainly responsible for communications technology

14%

General manager or business unity executive


93%

Think internal communications are effective for ensuring employees benefit from Collaboration technology

73%

of decisions to implement and use Collaboration technology within your department are made without the inclusion of the IT department

80%

thinks their business unit/division adopts consumer-grade collaboration apps independently of IT and without IT’s explicit approval, because end users need to communicate/collaborate with customers, partners, and others outside our company, and apps provided by IT are for internal employees only