Connected Enterprise Report 2016

South Africa

South Africa  South Africa

South African organisations are adopting cloud and web-based collaboration services at a faster pace than enterprises elsewhere in the world.

In comparison with their global peers, more South African organisations believe that supporting remote workers is one of their priorities of a collaboration strategy.

The top three trends affecting organisation’s Collaboration strategy are:

Accommodate increased use of mobile devices
Make video communication pervasive
Embrace consumerization of IT for Collaboration apps

The most popular measures of success of Collaboration deployments are:

Successful technical implementation
faster time to market for new products
Cost saving data

The most popular goals of collaboration strategy are:

Improve individual employee productivity
Make business processes more efficient
Reduce business expenses (for example, by reducing travel)

The following have sole or lead roles in collaboration strategy:




IT Directors mainly responsible for communications technology


General manager or business unity executive


Think internal communications are effective for ensuring employees benefit from Collaboration technology


of decisions to implement and use Collaboration technology within your department are made without the inclusion of the IT department


thinks their business unit/division adopts consumer-grade collaboration apps independently of IT and without IT’s explicit approval, because end users need to communicate/collaborate with customers, partners, and others outside our company, and apps provided by IT are for internal employees only